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Intern - Customer Solutions Team - Lufthansa Cargo

What You Will Do

  • Design and create new methods, tools and ideas to further enhance Lufthansa Cargo’s after sales support for handling irregularities.
  • Apply planning and analytical skills to support business and process improvement projects.
  • Draw conclusions from evaluations and present results to managers in charge for better decision-making/ process development.
  • Prepare customer and station profile reports and assist in the analysis of LCAG’s service market performance.
  • Lead own projects to optimize internal work processes.
  • Support the CST in day-to-day activities and special projects.

Required Skills and Abilities

  • At the date of the internship you are studying business administration, business management, industrial engineering or other related fields.
  • Enrolled during the entire period of the internship between the Bachelor and Master program (Gap Year).
  • You already gained practical experience during other relevant internships.
  • Very good communication skills in English (written and spoken).
  • You have strong analytical skills, affinity to figures and experience with statistical analysis.
  • Advanced knowledge in MS Office applications.
  • You have the ability to pick up new concepts quickly.
  • Ability to work with a high degree of accuracy and self-organization under pressure.
  • Ability to handle multiple projects simultaneously.
  • You are a team player and have very good social skills
  • You are able to familiarize yourself quickly with new topics.
  • Former experience in logistics or airline industry is a plus.
  • Job Type:Internships
  • Disciplines:

    Business and Commerce, Management

  • Position Type:Full time
  • Citizenships:

  • Locations:


  • Closing Date:18th September 2018, 6:00 pm


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