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System Support Engineer – Infrastructure Division


  • Collect user requirement and perform ITSM process analysis and implementation
  • Implement system configuration and maintain process in operation
  • Provide support on service enhancement
  • Co-ordinate project meeting, training, including user enquiries and problem solving
  • Prepare technical documentations
  • On-job training will be provided


  • Diploma or above in IT or Business related disciplines
  • A minimum of 1-year relevant working experience 
  • Has sound knowledge in Microsoft Office including Excel, Word and PowerPoint
  • Knowledge on server operation such as Active Directory, Email server or basic database and network skill is an advantage
  • Experience with ITSM or BI solution is an advantage 
  • Certificate on ITIL Foundation v3 is an advantage
  • Strong problem-solving skills
  • Self-initiative, detailed mind and able to work independently with minimum supervision
  • Good command of spoken and written English and Chinese
  • Proficient in documentation and presentation skills
  • Fresh graduates with strong academic results/project experience in the above technologies are welcome to apply
  • Job type:Graduate jobs
  • Disciplines:

    Computer Science, Engineering Software, Information Systems,

  • Workrights:

    Hong Kong Student Visa, Hong

  • Locations:

    Hong Kong (Hong

  • Closing Date:31st Aug 2019, 3:59 pm


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