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Service Desk Specialist – Infrastructure Division


  • Perform system operations and maintain operations procedures.
  • Control data backup and restoration.
  • Conduct daily walkthroughs and routine checking of the computing services.
  • Conduct daily system administration, troubleshooting and applying remediation to system problems.
  • Daily support the operational tasks
  • Perform the change and configuration management.
  • Meet the corresponding service level agreement (SLA)
  • Develop and maintain operational procedures and performance statistics for all computer systems.
  • Write system scripts to schedule and monitor the performance of systems.


  • Higher Certificate holder or above in IT or related disciplines
  • With 1-year experience in Information Technology services
  • Knowledge in Microsoft Windows Active Directory, Exchange Server and AIX/Linux Administration is an advantage
  • Knowledge in Data Center Operation is an advantage
  • Holding any Professional Certificate is a plus
  • Good interpersonal communication skill
  • Able to work on-site, 7x24 shift and non-office hour
  • Fluent in spoken English and Cantonese
  • Candidate with less experience will be considered as Assistant Service Desk Specialist
  • Fresh graduates are welcome
  • Job type:Graduate jobs
  • Disciplines:

    Computer Science, Engineering Software, Information Systems,

  • Workrights:

    Hong Kong Student Visa, Hong

  • Locations:

    Hong Kong (Hong

  • Closing Date:31st Aug 2019, 3:59 pm


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